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When I enter the code after receiving it, it appears to be an invalid code. Please check that it is entered without spaces. I enter the code that I received. However, the concert will have started already in 24 hours. Inquiry about login in to social media - Since it is connected to social media account login, please contact each social media to solve the problem.{/INSERTKEYS}{/PARAGRAPH} Viewing video is available with up to 2 devices per account. In addition, you can watch on up to 2 devices per one login account. In addition, when LIVE starts, you can also watch via the alarm. It says that it was already used. So, you cannot change the entered account information. The 8-digit code is sent one after the other indicated in the email as below. I entered the code in advance on the mobile, but I'm asked to purchase the product again on PC. I entered the code into other account by mistake. It says that I can enter the code in 24 hours since I exceeded the 5 times of code input limit. If the purchase history is not confirmed, please contact the Help Center and check the issued code number and VLIVE App number. Please check if you are logged into the same account on your mobile and PC. You can view and check it immediately at [Purchase history]. Later, when the replay VOD is uploaded, you can watch the video of all the individual cams. When watching multi-cam, do I need to enter the code for each cam? However, in the case of a PC, please note that it is considered as one device when more than two windows are open in the same browser, but different browser types are recognized as different devices. Code can only be used on one login account per code. I logged in to social media Twitter, Facebook, Google, LINE, NAVER, etc. I deleted my account where I entered the code by mistake. Please note that it is recognized as different devices when viewed with different browsers. Please enter the code by referring to the following. However, I am unable to log in to the logged in social media account. Issued code: PTQNU9UQ A4ATZ5A2 5. {PARAGRAPH}{INSERTKEYS}Where can I find the VOD ticket code after I purchased? I bought two products, but I only got one code. Can I change the account where I entered my code? Please check again if you entered the letters and numbers of the code you received correctly. I purchased a product on VLIVE, but I didn't receive the code. What should I do?