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Fun place to work, but advancement opportunities are limited. Mystique Casino Reviews by Job Title. They often give conflicting information, and some departments provide poor training. Management, pay rate, Ceo, promises not kept. Ask a Question. The work environment is trashy and smoky. Share your experience. Love working with greyhounds. Morale is very poor. Casino Dealer 2. This all leads to stress and frustration in the work environment.. Working undesirable hours nights, weekends, and holidays makes it difficult to have a social life or to spend time with family. Drama, favoritism, and harassment occur regularly. Dealer 2. Staff very poor customer service. Free lunches, some nice co-workers, some decent benefits for full-time employees. Help people considering your employer. Ask a question about working or interviewing at Mystique Casino. Want to know more about working here? Early outs on slow days. Working at this casino now renamed Q Casino is a nightmare most days. The only thing I enjoyed was being able to build relationships with regular customers. The hardest part of this job was the management. The most enjoyable part of the job was dealing with customer. Helpfulness Rating Date. Sort by. Most of the managers and supervisors are uneducated and lack the skills necessary for running a successful organization. Find companies.{/INSERTKEYS}{/PARAGRAPH} Most enjoyable was working with all levels. Helped me start off This company gave me a solid 3. Staff members are considered replaceable, and the turnover of employees is high. Casino ceo's seem to not care much about employees. Review this company. New management lacks communication with the employees, morale is horrible at this time. Poor management, low morale, harassment, drama, favoritism, lousy hours, smoky, not many advancement opportunities. The pay is not in line with the work that is expected from you. Ratings by category. {PARAGRAPH}{INSERTKEYS}Find jobs Company reviews Find salaries. Always being watched by the hundreds of cameras on the ceiling. I am grateful for the promotion I was offered at an early employment time. Buffet Attendant 1. Upload your resume. Dubuque, IA 13 reviews. Hardest part is lifting the dogs when they are nervous or spooked, most enjoyable is being able to joke around and have good laughs. Overall rating. Guests were very friendly and outgoing. Most of the guests that visit the casino are great people, but as you can imagine there are some that are not so pleasant. Management will work with you around your life and other jobs. Job Title. The employees where friendly and the management always helped you out when you needed some help. You always have to deal with drunk people and there gambling problems. The job was very boring standing around all day watching people with gambling problems coming in daily. Poor management. Executives, managers, and directors are not polite nor inviting. Yes No 1. Poor management and unhealthy work environment! Depending on what department you work for, this can be a really fun place to work. They are often unwilling to listen to employees, even when employees make good suggestions or bring up valid issues regarding some of the idiotic ideas proposed by management. Co-workers were all back stabbers. You work with all kinds of different people. Executives, managers, and directors, are no where to be found when needed, nor do they make themselves visible for clients to see. Human resource department is excellent. Share Tweet. Our community is ready to answer. Yes No. Part time waitress job making ends meet. Great place. Copy link. Breaks gedt cut short or notg able to take breaks at all. Part Time waitress job. Zero not a good place to work. Drama between the staff. Care to share? Management not concerned with what you need to say. I have no complaints with the benefits they offer at the Q casino. Too fake. Although some of the benefits are decent, management rarely shows appreciation or concern for employees. Co-workers are enjoyable to work with. English Any. It was constantly changing and no one knew exactly what had to be done at certain times. Advancement opportunities are only offered to the favorite employees; some qualified people will never be allowed to advance because of petty managers. Yes No 2. Was this review helpful? This made ends meet to take care of my daughter as a full time student and single mother. Everyone was always wearing a fake smile when around customers and it was very noticeable. The CEO is grossly overpaid, especially considering how little the employees are paid. Claim this company page. I love this job my co-workers are friendly fun and fairly easy to work with. Beverage Server 1.