Please log into your ZAIKO account and select the ticket. It is possible that payments cannot be completed due to authorization problems. If you have a domain setting, please change your setting to be able to receive the email from「決済サービス送信専用アドレス」 system p com and try again. Please note that the convenience store will NOT issue a paper ticket. The security code is the 3 or 4-digit number on the back of your credit card. Also note that sometimes this option will not be available depending on the sales time, remaining inventory and other factors. Please follow the instructions, and complete the payment process. Back to Top I received a 1 JPY or similar charge to my credit card even though I did not buy any tickets recently. You will see "Purchase Details" in the middle of the page. Back to Top I can't receive the email regarding Convenience Store payment instructions. Back to Top Where can I find the payment receipt? What payment methods do you accept? The security code typically appears on the back of your credit card, and it is between 3 or 4 digits.{/INSERTKEYS}{/PARAGRAPH} Please fill in your credit card details and select complete purchase. Once you select Alipay, it will redirect you to the page where you check the price in CNY and scan the barcode. We recommend using the latest version of internet browser to purchase ticket at ZAIKO. Paypal Paypal charges yen or 3. You are only able to purchase tickets with personal computer, tablet, or your smartphone. Instead, please log into your ZAIKO account to check the status of your ticket after payment. In case you haven't received the email, please check the spam box, junk mail, etc. Please use the machine "Loppi" at the store. Please enter your email address and phone number and click Next. Once you apply for the Convenience Store payment, you will receive an email from the email address 「決済サービス送信専用アドレス」 system p com , along with the title 『コンビニ決済依頼完了のお知らせ』. Please click "View Receipt". If you do not complete the payment within the payment due date, the ticket will be invalid. Back to Top Where can I find the ticket payment record on my credit card statement? What should I do? Back to Top For some reason I cannot buy a ticket on ZAIKO, what should I do? If you wish to purchase the ticket after missing the due date, you will need to repeat the purchase process. Convenience Store Payment Once you choose "Convinience Store" on the payment page and proceed with the purchase, you will receive an email regarding payment instructions within 24 hours. We suggest using Google Chrome. We accept the following credit cards: VISA, MasterCard, JCB, AMEX, Diners. Please understand that it may take at maximum 3 hours for the ticket to be reflected on your account after completing your payment. {PARAGRAPH}{INSERTKEYS}How can I purchase via Convenience Store? Back to Top How to find the credit card security code? The sum will be returned automatically and your credit card will not be charged. In that case, please verify whether or not your credit cards are valid. In certain cases, this number may appear on the front of the card. We do not guarantee that all versions will work, especially Microsoft Internet Explorer. In most cases, the name "Zaiko" will appear in your credit card statement. Once you select WeChat, it will redirect you to the page where you check the price in CNY and scan the barcode. For security reasons, some credit card authorizations require a transaction of a very small sum. Please allow up to 3 hours after payment before your E-Ticket be issued. The next page will show the details of payment and instructions will be sent to your email address. Once you select Paypal, it will redirect you to the Paypal payment page where you can log in and proceed payment. Depending on the type of credit card and the location of the credit card holder's bank, there may be additional fees incurred.